To maximize your savings and help
you streamline your image integration
workflow, we include a refined, accurate
Alpha channel with your image file instead
of the usual clipping path.
channels provide a much more natural transition
of object to background in all circumstances,
as well as preserve the illusion of dimensionality.
They are more detailed and accurate
than clipping paths and will save you
money by allowing your graphics department
to spend less time refining selections
and separations to maintain the quality
of the image.
you do require a clipping path, the refined,
accurate Alpha channel we include with
your image file may easily be converted
into a precision clipping path by your
graphics department, saving you time
Are there Usage fees (Licensing costs)?
A. We are the sole owner of all copyrights.
We do not charge license fees for standard
product images shot on white or colored
backgrounds that are NOT LIVE MODELLED.
Upon final receipt of payment, the images
you ordered are released for use in all
your company collateral and company website
for an unlimited time.
However, licensing fees will be
charged on images sold to or distributed
by Professional Photo Wholesalers or Image
Galleries or used in third party advertising
media, such as magazines, billboards,
television, or uploaded to social media
sites. Images which include live models
and other more specific custom photography
projects are also subject to licensing
fees, and these are quoted on a project
by project basis. Please read your usage
license document for specific details.
Q. How do I check proofs and approve
A. After shooting is done, we send
you an email with instructions on how
to access the PRO Gallery (Photo Review
Online) . At this point, you can view
all your unprocessed product images and
approve your order, finalize your file
purchase list, request reshoots and/or
request additional post processing work.
Additional charges may apply at this point,
depending on any extra work requested,
based on your approval. Once all payments
have been received, all final files will
be uploaded to our FTP site for you to
download, along with your specific usage
What is the turn-around time?
A. This depends entirely on the size
and complexity of the job being photographed,
as well as how many other projects we
already have scheduled or in progress.
We will provide you with the most accurate
job ETA possible, based on the information
you provide when you place your order.
Any changes will be communicated to you
Rush orders: The other option
is to pay for a RUSH order and your job
will be moved to the top priority over
all other jobs not already in progress.
ALL rush orders will be charged at DOUBLE
all the standard rates.
What if I want a product or image file
A. If after image files have been
uploaded for review, the client requests
a re-shoot of any or all of the images
created from the client shot lists, or
requests new, additional photos to be
created that were not detailed on any
previous shot lists, for any reason, billing
is at the standard setup rates shown above.
If you are not sure how you want your
product shot and want to avoid additional
setup fees, it is always best to include
multiple detailed perspectives in the
initial shot list.
here to review our TERMS OF SERVICE